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Messages - kesha

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MySQL storage and Qloaderd / Callback Extensions with queuemetrics
« on: September 04, 2016, 10:04:02 »
dears

kindly i need to import Callback Extensions agent form elastix to queuemetrics and i need to use elastix call center interface not queuemetrics interface just i use queuemetrics for reporting only can i import Callback Extensions agent to queuemetrics   or not


thanks

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QueueMetrics installation / Re: CAllback Agent With Queuemetrics
« on: September 01, 2016, 10:08:49 »
any help please

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QueueMetrics installation / Re: CAllback Agent With Queuemetrics
« on: August 31, 2016, 10:23:44 »
did you mean Agent.conf you need from me to edit it or what and if this give me steps please finally i need QM read data agent form elastix not create user and agent and use QM interface because i don't need that and thanks for your support me mirkox

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QueueMetrics installation / Re: CAllback Agent With Queuemetrics
« on: August 31, 2016, 10:07:27 »
yes you know QM its working fine With me but When i Configuration  My agent AS  Agent in Call center module In Elastix i can import my data form elastix to QM but when i work with mode Callback Extensions From CAll center moduel in elastix I can not import My agent to QM that is my problem

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QueueMetrics installation / Re: CAllback Agent With Queuemetrics
« on: August 31, 2016, 09:49:49 »
thnaks for your response but i don't need QM login page because i have in elastix login page i need Qm Take data fom my pbx i need to make Setup wizard (Load data from Asterisk) can take data i dont but with Agent representative so i need to make it with call agent EX. callback

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QueueMetrics installation / CAllback Agent With Queuemetrics
« on: August 31, 2016, 09:13:56 »
Dear members

Kindly now i have elastix 2.4 stable version and i make setup for queuemetrics successfully i have call center module in elastix and my agent work as callback agent but when i make setup wized from queuemetrice i can not see y agent but if i make my agent work as Agent only i can see my agent what would should to do i need to work with callback agent to i can not auto answer  calls can you help me please

thanks

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