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Topics - kesha

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MySQL storage and Qloaderd / Callback Extensions with queuemetrics
« on: September 04, 2016, 10:04:02 »
dears

kindly i need to import Callback Extensions agent form elastix to queuemetrics and i need to use elastix call center interface not queuemetrics interface just i use queuemetrics for reporting only can i import Callback Extensions agent to queuemetrics   or not


thanks

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QueueMetrics installation / CAllback Agent With Queuemetrics
« on: August 31, 2016, 09:13:56 »
Dear members

Kindly now i have elastix 2.4 stable version and i make setup for queuemetrics successfully i have call center module in elastix and my agent work as callback agent but when i make setup wized from queuemetrice i can not see y agent but if i make my agent work as Agent only i can see my agent what would should to do i need to work with callback agent to i can not auto answer  calls can you help me please

thanks

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