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Messages - SCG

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In recent versions of QM you can usually log-off agents from the administrator's page. As an alternative, you can create a cron job that does something like:

Code: [Select]
asterisk -rx "queue remove member Agent/101 from q127"
asterisk -rx "queue remove member Local/103@from-internal/n from q127"
....

and so on...


Thanks for these cron stuffs.  Another way to do this from the VOIP phone is to dial the QueueExtension followed by **, and then follow the IVR instructions.

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# 2019-02-11