QueueMetrics forum

QueueMetrics => QueueMetrics news => Topic started by: Mausabot on October 02, 2018, 15:36:20

Title: Asterisk Call-Center Survey 2018 results presentation at AstriCon Orlando
Post by: Mausabot on October 02, 2018, 15:36:20
AstriCon, the longest-running event devoted to all-things Asterisk, is celebrating its 15th year in Orlando.

In 2014, Loway ran a call center survey for the Asterisk platform with interesting results. In 2018 Loway launched a similar survey and planned to offer it not just to QueueMetrics users but to the community of Asterisk contact centers in general.

Which model of PBX is the most used worldwide?
How satisfied are customers and users?
How big are Asterisk call-centers?
And more!

Results are finally here and will be presented by Loway's Founder in a special session at AstriCon 2018 in Orlando, Florida, October 10.

Join us in Orlando: https://astricon2018.sched.com/?lid=U094