QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: mrothrock on August 25, 2017, 20:05:49

Title: Suggestion for new wallboard feature
Post by: mrothrock on August 25, 2017, 20:05:49
I really enjoy the new wallboard feature.  One suggestion I would ask for is to make the Circular panels able to filter by the individual queues that compose a queue group.  An example would be if you had a General CS and Tech support queue and you monitor them together with a queue group named CS Queues.  When I pull up CS Queues in a wallboard instead of seeing the number of waiting calls as a total across the entire CS Queues group I wish I could instead add two Circular panels, one monitoring General CS and the other Tech support so I can see their waiting calls individually.

Thanks
Title: Re: Suggestion for new wallboard feature
Post by: mirkox on August 28, 2017, 09:08:54
Hi,thanks for your suggestion, we plan about adding this new feature in the next release.

Kind Regards
Mirko